Wednesday, September 19, 2018

Car Wash HR - Part 3

Episode 55
The How of Carwashing Podcast
Guest: Claudia St. John
Host: David Begin
Topic: Human Resources

HR for your car wash business Part 3. This is part 3 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 3 of the series Claudia and David discuss overtime pay, employment law, the value of employee bonuses versus base pay, using other recruitment and retention incentives, and hiring veterans.


Monday, September 17, 2018

Side-Hustle to Full-Time Small Business

Episode 206
The How of Business Podcast
Guest: Gavin Zuchlinski
Host: Henry Lopez
Topic: Building a Side-Hustle Business

In this episode we interview Gavin Zuchlinski, a small business owner and the founder of Acuity Scheduling – an online tool for businesses to automate and manage their appointments, allowing clients to schedule themselves. He shares how the idea for Acuity Scheduling began, and how he grew this from a solution for one person, to a full-time small business. Gavin’s story is unique in that he truly enjoyed and felt fulfilled in his corporate position.

Monday, September 10, 2018

Virtual Small Business

Episode 205
The How of Business Podcast
Guest: Carrie McKeegan
Host: Henry Lopez
Topic: Building a Virtual Business

Building a virtual small business, and her transition from a corporate career to business ownership with Carrie McKeegan. Carrie is an entrepreneur and the co-founder of a virtual small business which allows her and her family the complete freedom of location. She co-founded her business with her husband, to address the challenges expats face related to filing their US tax returns while living and working abroad.

Wednesday, September 5, 2018

Human Resources - Part 2

Episode 54
The How of Carwashing Podcast
Guest: Claudia St. John
Host: David Begin
Topic: Human Resources Pt. 2

HR for your car wash business Part 2. This is part 2 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. 

In this Part 2 of the series Claudia shares the impacts of regulations (federal, state and local), minimum wage laws, the opioid epidemic, other challenges with finding qualified workers, marijuana laws, and the need for a valid and updated Employee Handbook for your carwash. She is the author of the book “Tips for Improving Collaboration and Building Trust.”

Monday, September 3, 2018

Authentic Marketing for Small Business

Episode 204
The How of Business Podcast
Guest: George Kao
Host: Henry Lopez
Topic: Authentic Marketing

Authentic approach to online marketing for small business with George Kao. George is an entrepreneur and trusted conscious marketing adviser. George shares his journey from traditional online “predatory” marketer, to his current authentic approach to online marketing and helping people through coaching and affordable online courses. 

He's the author of the books "Authentic Content Marketing: Build an Engaged Audience for Your Personal Brand through Integrity & Generosity", and "Joyful Productivity: A Solopreneur's Guide to Creativity & Well-Being".

This episode of The How of Business podcast is sponsored by Crate AV - serving all of your small business audio visual needs.

Need to rent a projector for your next event, but don't want to pay exorbitant rental prices? Crate AV has the projectors you need a the prices you can afford. 

Our listeners get a 10% Discount! [learn more]

Monday, August 27, 2018

Middle-Man Small Business

Episode 203
The How of Business Podcast
Guest: John Wilker
Host: Henry Lopez
Topic: Building a Middle-Man Business

In this episode we interview John Wilker, a small business owner who has developed a relatively simple yet highly effective and profitable middle-man business model. He had a contractor business, then stumbled upon an unmet need for the brokerage of industrial shipping products like wooden pallets. John has since developed a repeatable system that he teaches others.

This episode is sponsored by Crate AV - the Audio Visual service provider for Small Business owners. From Projector Rentals to full-service audio visual services for your next event, Crate AV has you covered at an affordable price.

Get a 10% Discount when you mention The How of Business. [learn more]

Wednesday, August 22, 2018

Human Resources for the Carwash Business

Episode 53
The How of Carwashing Podcast
Guest: Claudia St. John
Host: David Begin
Topic: Human Resources Part 1

Human Resources for your car wash business Part 1. 
This is part 1 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. 
In this Part 1 of the series Claudia shares her personal background and the challenges she faced with transitioning from the corporate world to starting her own business. David and Claudia also chat about the changes in the workplace since the 2008 recession, dealing with a tight labor market, working with Millennials, and the importance of shared values at your car wash business. 

Tuesday, August 21, 2018

Self-Managed Small Business

I was fortunate to be back on Joan Sotkin's The Prosperity Show podcast. We chatted about what's involved with creating a self-managed small business

Joan has a unique, holistic approach to prosperity. We always have insightful conversations about the combination of business and personal mindset.  

Monday, August 20, 2018

Cyber Security for Small Business

Episode 202
The How of Business Podcast
Guest: Adam Anderson
Host: Henry Lopez
Topic: Cyber Security

Protecting your small business from cyber crime with Adam Anderson. 
Adam is an entrepreneur, consultant, author, trainer and cyber security expert. He shares his background, from dropping out of college to launching his own business. He also shares extremely valuable tips & advice on how to avoid cyber crime in our small business. Adam’s previous books "Small Business Cyber Security" and "Built to Survive" have helped to position him as the leading expert in the field. His new book, "The Monster Within" takes that knowledge to the next level, helping businesses around the world combat cyber crime.

This episode of The How of Business podcast is sponsored by Crate AV - providing affordable audio visual services for small business. Get a 10% discount when you mention The How of Business. [learn more]

Monday, August 13, 2018

On-Line Messaging with Nicole Holland

Episode 201
The How of Business Podcast
Guest: Nicole Holland
Host: Henry Lopez
Topic: On-Line Messaging

Entrepreneurial journey & On-Line Messaging insights with Nicole Holland. Nicole is an entrepreneur, on-line marketing expert, and recognized authority on podcast guesting. She shares her unique and challenging journey, from dropping out of high school and quitting her correctional officer job, to becoming a popular podcaster. She also shares tips & advice on how to develop effective messaging online for your small business.


This episode of The How of Business podcast is sponsored by Oostas. 

Get a FREE Website Report today: FREE WEBSITE REPORT

Thursday, August 9, 2018

200 Podcast Episodes!

This week we released the 200th episode of The How of Business podcast - the show that helps you start, run and grow a small business. 

Our podcast show has featured almost 200 successful business owners and entrepreneurs, and we have also covered a full range of topics related to launching and running a small business.

You can listen to The How of Business podcast on iTunes (Apple Podcasts), Stitcher (for Android devices) and at our website.

From how to start a small business, to how to grow a small business and become an entrepreneur, we've got an episode for that!

Wednesday, August 8, 2018

Remarkable Experience

Episode 52
The How of Carwashing Podcast
Hosts: David Begin & Henry Lopez
Topic: Remarkable Experience

David shares his recent remarkable experience attending the Masters Golf Tournament

David and Henry chat about the experience and how we can apply some of the observations to our small businesses. How do we deliver remarkable experiences for our car wash customers? 

This episode of The How of Carwashing podcast is sponsored by Focused Car Wash Solutions

Monday, August 6, 2018

Fixing vs. Solving Problems

Episode 200
The How of Business Podcast
Hosts: Henry Lopez & David Begin
Topic: Fixing vs. Solving

Fixing vs. Solving small business problems, with hosts David Begin and Henry Lopez. Henry & David discuss the topic of fixing versus solving problems that arise every day in our small businesses. 

Fixing usually deals with just the symptoms of a deeper and larger problem within your small business. The approach of looking for the source problem applies to many aspects of our business, from physical equipment to the people on our teams. Sometimes just fixing something is acceptable, but often we tend to avoid identifying and addressing the root problem because of time and money. Helping your team learn how to solve versus fix is also a challenge.

Monday, July 30, 2018

1-Page Marketing Plan

Episode 199
The How of Business Podcast
Guest: Allan Dib
Host: Henry Lopez
Topic: 1-Page Marketing Plan

1-Page Marketing plan for your small business with Allan Dib. Allan is a serial entrepreneur, marketing and technology expert, small business coach, and author. He shares his background and his practical approach to marketing for small business owners with his 1-Page Marketing Plan. 

Allan is passionate about helping small businesses find new and innovative ways to leverage technology and marketing to facilitate rapid business growth. His book is "The 1-Page Marketing Plan - Get New Customers, Make More Money, and Stand Out From The Crowd".

This episode of The How of Business podcast is sponsored by Oostas. 

FREE OFFER: Website Audit Report
Get a FREE Website Audit report today!

Wednesday, July 25, 2018

Green Car Wash

Episode 51
The How of Carwashing Podcast
Guest: Rob Madrid
Host: Henry Lopez
Topic: Green Car Wash

A “Green” car wash – how and why with Rob Madrid. Rob is an entrepreneur and experienced car wash industry professional. He shares his interesting background, and the benefits of operating a "green" or environmentally friendly car wash and how they market and communicate this focus to their customers.

Rob is the co-owner of Gleam Carwash in Denver, Colorado. He also founded Wash Guru, which offers services to people looking to open carwashes and operators looking to grow existing car wash businesses.

This episode of The How of Carwashing podcast is sponsored by the Carwash Operating System - the Task & Maintenance Management solution for your car wash. 

Monday, July 23, 2018

Influence & Authority

Episode 198
The How of Business Podcast
Guest: Josh Elledge
Host: Henry Lopez
Topic: Influence & Authority

Building Influence & Authority to grow your small business with Josh Elledge. Josh is a serial entrepreneur and an expert on using influence and authority to grow a small business. 

Josh shares his long journey to success as a small business owner, and tips & advice on how to grow our influence and authority. Josh is a U.S. Navy veteran, a serial entrepreneur, speaker, and he launched UpMyInfluence.com to help turn entrepreneurs into media celebrities - increasing their authority, influence, and revenue. He also started SavingsAngel.com which has grossed more than $6 million in sales with less than $500 in advertising.

This episode of The How of Business podcast is sponsored by Oostas - the one-stop-shop for all of your business needs! [Learn More]

Monday, July 16, 2018

Young Entrepreneur

Episode 197
The How of Business Podcast
Guest: Marc Guberti
Host: Henry Lopez
Topic: Young Entrepreneurship

Young Entrepreneurship and Online Marketing for small business with Marc Guberti. Marc is an entrepreneur and online marketing expert. He shares his story of entrepreneurship at an early age, and specific tips for online marketing for small business owners. 

Marc is an entrepreneur, author, blogger, podcaster, coach, educator and college student! Marc is an accomplished young man who began his entrepreneurial journey when he was a teenager. He is the author of several books, including "27 Ways to Get More Retweets on Twitter" and one of his latest, "Content Marketing Secrets - How to Create, Promote, and Optimize Your Content for Growth and Revenue." Marc is also the host of the Breakthrough Success Podcast, with 182 episodes released and counting (5 episodes per week!).

Wednesday, July 11, 2018

Fixing vs Solving Problems

Episode 50
The How of Carwashing Podcast
Hosts: David Begin & Henry Lopez
Topic: Problem Solving

Fixing a problem compared to actually solving the problem. In a small business, we are constantly challenged with problems that must be addressed. For various reasons, we often rely on quick fixes as opposed to truly addressing the root cause or problem. How can we improve this to improve efficiency and productivity in our small businesses? 

This episode of The How of Carwashing podcast is sponsored by Hi-Performance Wash Systems

Monday, July 9, 2018

Small Business Insurance

Episode 196
The How of Business Podcast
Guest: Doug Groves
Host: Henry Lopez
Topic: Insurance

Protect your business with Insurance – what do you need to cover yourself and your assets? Doug Groves, is our guest. He is a small business owner and highly experienced commercial insurance professional. He shares how he got into the insurance industry and valuable tips & advice about commercial insurance for small business owners. Is your insurance coverage more attractive than your business assets?


This episode of The How of Business podcast is sponsored by Oostas Small Business Solutions

Podcast Special:

Complimentary 1-Hour with a Virtual Assistant!
[learn more]

Monday, July 2, 2018

Prosperity Mindset

Episode 195
The How of Business Podcast
Guest: Joan Sotkin
Host: Henry Lopez
Topic: Prosperity Mindset

It’s never about the money, it’s about your mindset. A Prosperity Mindset is the holistic way to grow your small business. Joan Sotkin is our guest. She is an entrepreneur, coach, speaker, author and podcaster. We discuss Joan's insights on developing a Prosperity Mindset to help you grow you small business and make more money! She believes that there is nothing wrong with you, and they what you really need is not more money but instead for people in your life. 

This episode is sponsored by Oostas Small Business Solution. Oostas is your one-stop-shop for all of your small business needs.

Special Offer!
Oostas is offering our listeners a special offer: Free 1-Hour Virtual Assistant service!
[learn more]

This is the perfect way to start delegating without having to hire an employee. Take advantage of this special offer today!

Wednesday, June 27, 2018

Car Wash Business Appraisals

Episode 49
The How of Carwashing Podcast
Guest: Jeff Key
Host: Henry Lopez
Topic: Appraisals

Car Wash Business Appraisals with Jeff Key. Jeff Key is an appraiser and principal with the Herron Companies. 
Jeff shares his experience and knowledge of the car wash industry and how property and business appraisals are used in the process of developing, selling or buying a car wash business. 


Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business. 

Monday, June 25, 2018

Remarkable Experience

Episode 194
The How of Business Podcast
Hosts: David Begin & Henry Lopez

Topic: Remarkable Customer Service Experience

David shares his remarkable experience at the Master golf event, and David & Henry discuss how the lessons learned can be applied to a small business. 


Monday, June 18, 2018

Radically Referrable

Episode 193
The How of Business Podcast
Guest: Brian McRae
Host: Henry Lopez
Topic: Radical Refer-ability

Being Radically Referable to build & grow your small business with Brian McRae. Brian is a speaker, trainer, and coach who helps individuals uncover their full potential.
For almost two decades, Brian has built a successful referral-driven practice in the mortgage industry and is using what he has learned to help others experience success. Passionate about professional growth and personal development, Brian helps professional service providers & small business owners across the country build better businesses through events, workshops, and coaching offerings.
In 2011 he founded Mastermind St. Louis, a premier shared learning and networking event that helps small business owners and commissioned sales professionals with green networking strategies, personal leadership, and productivity. He loves sharing what he has learned and is passionate about helping others build their own Radically Referable Small Business.


Henry Lopez is the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business.

Friday, June 15, 2018

Systems for Small Business

I am excited to have been featured as a guest on Marina Darlow's great podcast show: Systems Meet Humanity.

You can listen to my interview episode here

Marina and I chat about the important of systems to help us grow our small businesses, and the challenges we can all face when implementing systems.

Wednesday, June 13, 2018

Systems for Business

Episode 48
The How of Carwashing Podcast
Guest: Marina Darlow
Host: Henry Lopez
Topic: Systems

Business Systems to grow your car wash business with Marina Darlow. Marina is an engineer by training, but a small business owner by choice. She has a passion for systems and helping small business owners implement systems to improve and grow their companies. 


Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business.


This episode of The How of Carwashing podcast is sponsored by the Carwash Operating System - the Task & Maintenance Management solution for your car wash business. [learn more]

Monday, June 11, 2018

Buying a Small Business

Episode 192
The How of Business Podcast
Guest: Carl Allen
Host: Henry Lopez
Topic: Buying a Small Business

Buying vs. Building – why you should buy an existing small business instead of building your own, with Carl Allen. Carl is an entrepreneur, investor, and corporate deal maker. He shares his experiences in the corporate world, transitioning to entrepreneurship, and the reasons to consider buying an existing small business instead of building one.
He offers a FREE Online Class: “How to Buy Your First Business Inside of 99 Days, CASH FREE!” – find the link to this free class on the show notes page for this episode at The How of Business podcast website


Henry Lopez is the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business.

Tuesday, June 5, 2018

Car Wash - Water Savers Program

Episode 47
The How of Carwashing Podcast
Guest: Claire Moore
Host: Henry Lopez
Topic: WaterSavers Program

In this episode we interview Claire Moore, the COO of the International Carwash Association (ICA), and she shares the value and benefits of the Water Savers Program for our car wash business. WaterSavers® is a recognition program from the ICA designed to help professional car washes promote their environmentally responsible business practices. It is open to all car washes meeting program criteria.


This episode of The How of Carwashing podcast show is sponsored by The Carwash Operating System - the Task & Maintenance Management System for your car wash business. [learn more]

Monday, June 4, 2018

Dream Small Business - Dream Lifestyle

Episode 191
The How of Business Podcast
Guest: Jim Palmer
Host: Henry Lopez
Topic: Dream Lifestyle

Build your Dream Business and live your Dream Lifestyle. Jim Palmer is a serial entrepreneur, marketing expert, business coach and author. He shares his life experiences leading to entrepreneurship and how he helps his clients achieve a dream lifestyle by building a dream small business. The goal is to earn more for who you are than for what you do.

Do you need help with starting or growing your own small business? The How of Business podcast is a great resource for all aspiring entrepreneurs and existing small business owners. 

Monday, May 21, 2018

Protecting Your Small Business

Episode 190
The How of Business Podcast
Guest: Christina Scalera
Host: Henry Lopez
Topic: Protecting Your Work with Contracts

Protecting your work with contracts with Christina Scalera. She is an attorney and small business owner who fully enjoys the freedom of location. 

She is the founder of The Contract Shop, and on this episode she shares her experiences - from practicing law to starting her own business. The Contract Shop is a contract template store for creative entrepreneurs, wedding professionals, and coaches. 

Visit the show notes page on our website for this episode to receive a 20% Discount on select Business Contract Templates from The Contract Shop!

Monday, May 14, 2018

Straight Talk for Smart Business Women

Episode 189
The How of Business Podcast
Guest: Cheryl Leitschuh
Host: Henry Lopez
Topic: Women in Business

Women in Business face particular challenges. Cheryl Leitschuh is our guest and the author of "Straight Talk for Smart Business Women - Critical Tools to Build & Grow Your Business". 

Cheryl is an entrepreneur, mentor and author. She shares her views, insights, experiences and the challenges women face in small business ownership. Her mission is to help women start, build and grow their own successful enterprise.

This episode of The How of Business podcast is sponsored by Lease Smart - helping you find the right location for your small business, and negotiate the best possible commercial space lease. [learn more]

Wednesday, May 9, 2018

Historic Carwash Redevelopment - Part 2

Episode 45
The How of Carwashing Podcast
Guest: Dan Kassel
Host: David Begin
Topic: Part 2 - Redeveloping a Historic Car Wash Site

Redeveloping a historic car wash site with real estate developer Dan Kassel. 

This is part 2 of David Begin’s conversation with Dan. Dan is a real estate developer, home builder and founder and CEO of Clearwater Communities. Dan is currently re-developing a historic car wash site, first built as a full-serve wash in 1961, in Southern California. Dan is planning to have this historic wash site reopen as an exterior express wash by the end of the year. 

Monday, May 7, 2018

Systems for Small Business

Episode 188
The How of Business Podcast
Guest: Marina Darlow
Host: Henry Lopez
Topic: Small Business Systems

Systems for your small business with Marina Darlow. Marina is an engineer by training, but a small business owner by choice. She has a passion for systems and helping small business owners implement systems to improve and grow their companies. She sees her job as helping impact-driven entrepreneurs and small business owners get 10-20 more productive hours per week, stop leaking money, and prevent stress-fueled breakdowns.

Sunday, May 6, 2018

3 Biggest Commercial Leasing Mistakes

3 Biggest Commercial Leasing Mistakes
by Craig Melby

Ready to lease your first office or store, or open an additional location?

Here are 3 very important items that business owners forget time after time!

1) BE AWARE: The super-nice Landlord’s Agent CANNOT offer you the best terms. When 
you call on that “For Lease” sign in the window, realize the relationship you are stepping into! If the Leasing Agent gave you the best deal possible, that would be disloyal to their boss, the landlord, and they’d be breaking serious ethics rules. (Their very honesty PREVENTS them from offering you the best deal. They could even lose their license.) For the same reason, they also can’t show you other properties that might be a better choice, including anything “off-market” which may be coming available. Unless you have a broker working for YOU (ideally with a signed Tenant Representation agreement), you must invest the time to check with all the listing sources available – and dig for “off-market” properties also. 

[Learn More]

2) STANDARD OFFICE LEASES ARE NOT SAFE-TO-SIGN: It's critical that you review every clause in the proposed lease and consider it a Negotiable Item.The landlord’s Standard Lease always has clauses that should be changed or removed, even when they say this is their “standard lease that everybody signs”. It never has clauses that protect the Tenant. Make sure the Lease is reviewed by an expert, and many very important changes will be made which will limit your liability and minimize your risk to various circumstances.

[Learn More]

3) GIVE YOURSELF ENOUGH TIME: Searching for space. Negotiating the deal. Drafting the documents. Pricing improvements. Drawing up plans. Obtaining construction permits. Building out the interior improvements. It can take 6 months easy! Commence your space search and your lease negotiations as soon as possible, and plan for a potentially lengthy process. Giving yourself enough time is the the only way to keep the leverage you need to get the best deal. 

[Learn More]

These are the three biggest mistakes we see business owners making all the time. And these are VERY SERIOUS mistakes which affect your financial life! Just a few of the right words in the right place can make a world of difference to your bottom line, and protect you from negative events that can occur in the future.

About Craig Melby:


Criag Melby is Certified Commercial Investment Member (CCIM), business owner and experienced commercial real estate investor and agent. He currently specializes in helping other business owners find and negotiate the best commercial space agreement possible. He is also the host of the LeaseSmart Commercial Real Estate Podcast and the author of “Site Rite: Practical ways to boost profits with the right site and best terms!”

Craig has been a guest on The How of Business podcast. 

[Learn More]

Wednesday, May 2, 2018

Historic Carwash Re-Development

Episode 45
The How of Carwashing Podcast
Guest: Dan Kassel
Host: David Begin
Topic: Historical Car Wash

Redeveloping a historic car wash site with real estate developer Dan Kassel. This is part 1 of David Begin’s conversation with Dan.

Dan is a real estate developer, home builder and founder and CEO of Clearwater Communities. Dan is currently re-developing a historic car wash site, first built as a full-serve wash in 1961, in Southern California. Dan shares his background, his initial interest and introduction to the car wash industry, and how he has learned about the how to build and operate a car wash. He also shares the regulatory process he has had to navigate as part of this historic landmark redevelopment project. 

David Begin is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business.

Monday, April 30, 2018

The Carwash Operating System



TASK MANAGEMENT FOR MAXIMUM PERFORMANCE

The Carwash Operating System is a cloud-based task management software solution designed to help you manage your operational tasks, so you can drive maximum performance at your car wash business.

Maximize Performance in your wash operations...

  • Efficiency & Consistency
  • Visibility & Accountability
  • Increased Up-Time
  • Reduced Maintenance Costs
The Carwash Operating System automates your...
  • Repair Work Orders
  • Scheduled Maintenance
  • Checklist Tasks
  • and more...
For more information, please visit the Carwash Operating System website